Shipping policy

Shipping Policy

Orders are processed within 1–2 business days after confirmation.

Estimated Delivery Times

  • Cairo, Giza & Alexandria: 3–5 business days
  • Other Governorates: 5–7 business days

Our courier will contact you before delivery. Please ensure your phone number and address are correct to avoid delays.

If delivery fails after 3 attempts due to incorrect information, unavailability, or unanswered calls, the order may be returned to Zapz and additional shipping fees may apply for reshipment.

For any delivery inquiries, contact us at zapzeg10@gmail.com or @zapz.eg.